PRIVACY POLICY

Introduction

EPC Sports (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our events and services.

1. Information We Collect

We collect personal information that you voluntarily provide when you register for events, subscribe to our newsletter, or communicate with us. This information may include your name, email address, phone number, address, and other relevant details for event participation.

2. Use of Your Information

We use the information we collect for the following purposes:

• To facilitate event registration and participation
• To send event updates, newsletters, and promotional materials
• To improve our services and customer experience
• To respond to your inquiries and provide support

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving our users, provided those parties agree to keep this information confidential.

Protecting Your Data at Centres
To ensure the security of player data, each centre’s data is segregated and cannot be accessed by other centres. Only authorised administrators at each centre can access data related to their specific centre. Players’ data is confidential and will not be shared between centres without the explicit consent of the player or their guardian.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These include:

• Data Segmentation: Player data is stored in a manner that isolates each centre’s information, ensuring it is protected from access by users outside of that centre.
• Encryption: Personal and sensitive information, including player data, is encrypted both during transmission (using SSL/TLS) and while stored on our servers.
• Role-Based Access Control (RBAC): We restrict access to player data based on users’ roles. Only centre-specific administrators or users with appropriate permissions can view and edit data relevant to their centre.
• Secure Authentication: We use multi-factor authentication (MFA) to ensure that only authorised users can access sensitive data.
• Access Auditing: We maintain logs of who accesses player data to monitor for any unauthorised access attempts.

Despite our efforts to ensure the highest level of security, no system is completely immune to risks. By using EPC services, you acknowledge and accept the inherent risks of transmitting information electronically. 

5. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict the processing of your data.
• Withdraw your consent to data processing at any time where consent is the legal basis for processing.
• Request that your data be provided in a portable format.

To exercise these rights, please contact us at [your contact email].

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after such modifications will constitute your acknowledgment of the modified Policy and agreement to abide and be bound by the Policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we protect your personal information, please contact us at:

EPC Sports
Sydney, Australia
[email protected]
0418 688 803

Thank you for choosing EPC Sports. We are committed to protecting your privacy and providing a safe and enjoyable experience for all our participants.